Shift Support Manager - Newhouse

Shift Support Manager 
£50,000 - £55,000 plus 10% shift allowance and great benefits (Work Level 5) 
Working 5 days over 7, with flexible coverage across Day, Back, and Night shifts as required
Newhouse depot, Newhouse, ML1 5GH

We’re looking for a Shift Support Manager to join the team at our Newhouse depot. In this role, you’ll play a big part in making our depot a great place to work for our 1000 colleagues – coaching, supporting, and mentoring them to deliver a great service to our stores across the country.

Why this role matters

You’ll get involved in all areas of the depot, including Warehouse and Transport, focusing on improving our ways of working and leading change projects to keep things moving forward. If you’ve got the skills and experience, we’re looking for, this is a great opportunity to help us nurture a positive, inclusive working environment that our colleagues thrive in.

What you’ll do

•    Work across a range of shifts within our Warehouse and Transport teams, as needed
•    Inclusively coach and mentor your colleagues, supporting their development and making sure key performance metrics are being achieved  
•    Lead change initiatives that drive innovation and continuous improvement across our depot operations
•    Identify and explore opportunities to improve our ways of working, making sure these changes benefit both the business, our customers, and our colleagues
•    Help to nurture and support a safe, inclusive, and positive working environment where our colleagues are encouraged to share ideas and raise any concerns
•    Embed a culture of shared responsibility for safety and compliance in daily operations.
•    Build and maintain strong relationships with third parties and key stakeholders.

What you’ll bring

We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:

•    Proven leadership experience in logistics, distribution, or depot operations  
•    Strong coaching and mentoring skills  
•    A passion for safety and compliance
•    The ability to lead change and drive continuous improvement initiatives  
•    Excellent communication and collaboration skills with colleagues and partners at all levels
•    A flexible approach to working patterns 

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

•    An annual bonus (based on personal and business performance)
•    28 days holiday (rising to 32 with service) plus bank holidays 
•    A pension with up to 10% employer contributions 
•    30% discount on Co-op products and 10% off other brands 
•    Stream – early access to a percentage of your pay as you earn it 
•    Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 
•    24/7 colleague support service 
•    Training and support for your development and career progression
•    Cycle-to-work scheme

A place you’ll belong

We’re building diverse teams that reflect the communities we serve. We welcome applications from everyone, and our support centre is an inclusive environment where all our colleagues can thrive.

If you have a disability, we’ll make reasonable adjustments to support you through the recruitment process. We’re also proud to be part of the Disability Confident scheme - if you’re disabled and you meet the minimum criteria for this job, we’ll guarantee you an interview.

Learn more about our recruitment process at https://jobs.coop.co.uk/apply-process

Explore our commitments to diversity, inclusion and wellbeing at https://jobs.coop.co.uk/diversity-inclusion-wellbeing

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.