Quality Assurance Manager

Quality Assurance Manager – Protein and Dairy Team
£42,000 to £49,000 plus great benefits and a company car (Work Level 6A)
Manchester City Centre, in this role you’ll work in a hybrid way splitting your time between home, the office and visiting our suppliers (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy). 

12-month fixed term contract

We’re looking for a Quality Assurance Manager to join our Quality Team here at Co-op. In this role you’ll be responsible for managing the end-to-end quality process for Co-op Brand Products within your category.  

Why this job matters 

You’ll work alongside suppliers and drive quality performance, as well as collaborating with our internal teams to set the position and manage the ongoing quality of own brand products. Ultimately, we’ll look to you to work across the supply chain to make sure our quality standards are met and delivered for our customers and member-owners. 

What you’ll do

• Make sure work is prioritised in line with delivering our Co-op Own Brand Strategy 
• Be responsible for the end-to-end quality of our Co-op Own Brand product range
• Collaborate with supplier sites, depots, stores, and our head office teams to review quality and prioritise resource within your category
• Make sure resource is directed to the right places to deliver the expected quality through the end-to-end supply chain 
• Build strong relationships with the store and depot operations teams to make sure we are communicating key messages relating to quality procedures
• Monitor compliance of our Co-op Own Brand products against our quality assurance standards
• Manage, coach and develop a team of two, setting clear priorities and objectives, providing regular feedback and support 

What you'll bring 

We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring: 

• Experience in a quality focused role, whether technical or development
• A protein or dairy background, with manufacturing experience  
• The ability to challenge and drive improvement when quality standards are not me 
• A passion for quality and food
• Experience managing both internal and external partners and creating successful relationships
• Line management, coaching or mentoring experience  

Why Co-op? 

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive: 

• An annual bonus (based on personal and business performance) 
• 28 days holiday (rising to 32 with service) plus bank holidays  
• A pension with up to 10% employer contributions 
• Access to a subsidised onsite gym (at our Manchester HQ) 
• Coaching and training to support your career development 
• Wagestream app – giving you access to a percentage of your pay as you earn 

Building a diverse environment

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. 

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. 

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion. 

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.