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Legal Sales Consultant

United Kingdom/ Remote
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Job ID 1059478 Job category Legal Hours per week 37.5 Closing date 20-10-2025 Salary £25,000-£28,500 base salary, OTE £42,000 plus excellent benefits

Sales Consultant – Legal Services
£25,000-£28,500 base salary, OTE £42,000 plus excellent benefits (Work Level 6B) 
Monday-Friday, 37.5 hours flexible between 9am and 9pm, with some evening requirements and one in four Saturdays, or part time minimum 4 days per week
Remote across England and Wales with occasional travel required
For this role you’ll be required to start on 19th January 2026

We’re looking for people with great customer service and communication skills to join us as sales consultants at Co-op Legal Services. We offer accessible legal advice and support around later life issues – without the jargon. You’ll work in our estate planning team; helping our clients to plan for events that happen in life and looking after their loved ones when they need our support.

In this role, you’ll discuss solutions with potential clients using a consultative approach. You don’t need a background in law to do this job, as we’ll provide full training and ongoing development. If you've got the client care skills and commercial awareness we're looking for, we can offer you the chance to build your career with a business that puts people at the heart of its strategy.

What you’ll do

•    attend video or phone-based appointments to discuss the benefits of later life legal services with clients
•    work closely with clients to identify their different needs, providing information and solutions to best meet their requirements
•    explain legal issues to clients in an understandable way, without legal jargon
•    develop positive relationships with Co-op colleagues, working together to provide the best possible client journey
•    perform to agreed targets to deliver outstanding client outcomes and commercial success
•    occasionally travel for face to face client or company meetings

This role would suit people who have

•    previous experience of B2B or B2C consultative sales and supporting customers to make decisions 
•    a full UK driving licence and access to your own vehicle
•    confidence, empathy and understanding when speaking with potential clients
•    active listening skills with the ability to adapt your communication style and engage a diverse range of clients through telephone, video, and face to face discussions
•    the ability to consult and influence while showing enthusiasm for our products and services
•    advanced level of literacy and numeracy
•    the ability to achieve key targets
•    good general IT skills, with the ability to quickly learn and adapt to new systems  

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
•    competitive salary
•    coaching, training, and support to help you develop
•    pension with up to 10% employer contributions
•    monthly incentive scheme
•    28 days holiday plus bank holidays (rising to 32 in line with service)
•    30% discount on Co-op own brand Food products and 10% discount on other products and services
•    free support for your physical, financial, and mental wellbeing
•    Wagestream – a money management app that gives you access to a percentage of your wage as you earn it

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.

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Benefits

  • Coaching, training and support such as study leave, to help you develop your skills and progress your career
  • Pension with up to 10% employer contributions
  • Incentive scheme up to 10% after probation
  • 28 days holiday plus bank holidays (rising to 32 in line with service)
  • Wellbeing benefits to support your physical financial and mental health
  • Discounts on Co-op products and services

Success profile

What makes a successful member of our team? Check out the top traits we're looking for and see if you have the right mix.

  • Team-work
  • Detail orientated
  • Organisation
  • Communication
  • Relationship-building
  • Adaptability

Your career at Co-op Legal Services

You’ll find career opportunities here whether or not you have legal qualifications. We offer a variety of routes into legal practice, a clear career progression framework, and early career options that provide a cost effective alternative to university.

We regularly recruit for qualified and non-qualified jobs, so whether you’re an experienced lawyer or someone who’s keen to explore the possibilities of a career in the law, you can make a difference here.

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Our practice areas

You’ll join our wills & trusts department which is set up differently to traditional private practice law firms. Being a specialist team means we often deal with cases of varying complexity, and can provide our clients with an expert service. We also have specialist Probate, Family law, estate planning, and medical negligence teams, so if you want to gain exposure in another area of law they’ll be opportunity to do so.

Probate is the legal and financial process of dealing with the property, money, and possessions of a person who has died. We help and support thousands of bereaved people and families, many of whom have been previously supported by Co-op Funeralcare.

At Co-op Legal Services our will writing advisors discuss our customers' wishes, offer guidance and help to make a will that’s right for their circumstances.

Family law solicitors offer a wide range of family law legal services to our customers. Our areas of practice range from family law and divorce to legal separation and child custody.

Every year, our personal injury solicitors and litigation lawyers secure millions of pounds in compensation through personal injury claims for people injured in accidents through no fault of their own.

Our medical negligence solicitors specialise in recovering compensation for patients who have suffered medical negligence and medical accidents caused by healthcare professionals.

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Help with your application

If you want to be better prepared for the application process, whether you’re applying for a job at Co-op or somewhere else, our Career Development Hub gives you free access to tools that can help.

Build your CV, practice interview techniques and psychometric tests, or take quizzes on ability, motivation, personality and resilience. It’s all designed to help you develop your skills and build your career.

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