Delivery Manager – Retail Operations 
£35,000 - £40,000 plus great benefits (Work Level 6A)
Manchester - in this role you’ll work in a hybrid way splitting your time between home and the office typically once a week (find out more about our hybrid working policy at jobs.coop.co.uk/hybrid-working-policy).  

Please note that this role will involve occasional travel across the UK to visit our Food stores and depots.  

We’re looking for a motivated Delivery Manager to help us roll out innovative processes and new ways of working across our stores. You’ll be supporting the Stores Governance forums, working with partners and making sure new ideas are properly tested before they go live. 

You’ll be key to our comms and engagement process, communicating across our Field teams, Store teams and our Store Manager Change Coaches. If you’re great at communicating and improving processes, this role gives you an opportunity to make a real difference by driving down costs for Co-op and improving experiences for our colleagues and customers.

What you’ll do

• Organise and facilitate our Stores Governance forums
• Create engaging and understandable communications for a range of colleagues, helping to make sure that change lands smoothly into the business
• Gather ongoing feedback from stores seeking solutions through key business partners
• Liaise with Store Managers, Operations Managers and other internal partners, building strong relationships as you go
• Support the Delivery Assurance Managers in the delivery of new processes into the store environment

This role would suit people who have

• Strong communication skills with the ability to adapt your style, influence and challenge partners, and present clearly to different audiences 
• Experience building great relationships, with strong networking skills across a variety of teams and levels 
• Great organisation skills and are detailed-focused, with solid planning skills 
• A solid understanding of food store operations 
• Good Microsoft Excel and PowerPoint skills 

Why Co-op?

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
• Grocery Aid – 24/7 access to a range of emotional, financial, and practical support services for you and your family

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing

Please note that we may close applications for this role early. 
As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes.