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Benefits

  • Holidays starting from 36 days holiday per year (includes bank holidays)
  • 30% off Co-op branded products in our food stores
  • Pension with up to 10% employer contributions
  • Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
  • Services to support your physical, mental and financial wellbeing

Job description

Store Manager - Westerham

6 The Grange, High Street, Westerham TN16 1RF

£30,000 - £37,000 plus great benefits


We’re looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package.

As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. 

In this role, you can expect to:

• Empower your team to deliver great service, personally promoting the Co-op difference to customers and members

• Build an inclusive culture where everyone can speak up and share their views

• Develop your team through regular performance conversations to help them reach their potential

• Make sure the store is safe, legal and operational

• Manage and optimise your store’s commercial performance, recruit new team members and manage HR processes

You’ll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You’ll also need:

• Resilience and great problem solving skills 

• The ability to understand and analyse commercial information

• Willingness to roll up your sleeves and support the team with delivery of store activities 

In return for your passion and commitment, you’ll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), 36 days holiday including bank holidays (rising with service) and 30% off Co-op branded products in our food stores all year-round. You’ll also get:

• A pension with up to 10% employer contributions

• Wagestream app – giving access to a percentage of your pay as you earn it

• Cycle to work scheme

• Coaching and training to support your career development

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.  

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. 

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. 

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing

As part of the application process for this job, you'll need to complete two online assessments.  It will take around 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.


Expand for full job description

Success profile

What makes a successful member of our team? Check out the top traits we're looking for and see if you have the right mix.

  • Driving Innovation
  • Forging Relationships
  • Co-operation
  • Inspirational Communication
  • Supporting Change

Back to Job Navigation (Success)

What you'll do as a Store Manager

Culture Video
Service with a difference

This isn’t your standard food retail job, and no two days will be the same. But the one thing that won’t change is your dedication to providing great service to our customers and members. Our stores are a strong part of the local community and we’re proud to give back to them. So not only will you be helping customers find what they need, making sure the store looks good, and introducing them to our membership scheme. You’ll be building relationships and getting to know who shops with us every day. Because that’s what being part of a community is all about. That’s the Co-op difference. And you’ll do it all with a smile on your face, just so you can put a smile on theirs.

Our culture

Smiling while you work is easy when you see the difference you make each day. Our past, present and future is all about making a positive impact on our communities – and our store teams have the additional pride of making this possible. The conversations you have with our customers and members help us bring attention to local charities and causes. You may even serve the people directly affected. Which fills us all with a greater sense of purpose.

  • Culture Icon one

    Our past, present and future is all about making a positive impact on our communities.

  • Culture Icon Two

    We’re proud our business helps to create new spaces and facilities in local neighbourhoods.

  • Culture Icon three

    There’s a sense of purpose in contributing to the health and wellbeing of our communities.

  • Culture Icon three

    Whatever job you do, you can have a real impact in helping to improve everything from community safety to education.

Choose your career path

Every Co-op store has a dedicated team that you'll be part of from day one, with clear opportunities to progress as your skills and experience grow.

  • Customer Team Member
  • Customer Team Leader
  • Store Manager
  • Operations Manager

Application process

At Co-op, we’re passionate about doing great work for the communities we trade in. That means having the right people, from all walks of life and backgrounds, in our team to serve them. Take a look below how to become one of us.

1
Applying for a job
2
Phone call
3
Interview
4
Your decision
Apply

Applying for a job You can apply for a job with us quickly and easily on your laptop or phone. It doesn’t matter what you’ve done before or if you have little experience — it’s all about matching our values and bringing your passion, motivation and capabilities to your new role.

You’ll need to complete some online assessments that measure how well your behaviours, values and motivations match up to the job you’re applying for.
The tests will take around 20-25 minutes to complete and you’ll need to finish them before you can submit your application. Don't have a CV? Our CV builder is here to help. It's a simple form you can complete on your desktop or mobile that lets you create a great CV in minutes.

Phone call If you meet the minimum requirements for the role, you’ll get a phone call from our resourcing team. We'll ask a few questions to make sure you're a good fit, and we'll give you the opportunity to ask questions about the job you've applied for.

Interview If you pass your online assessment and short phone call, you’ll be asked to come to one of our stores for an interview.

We’ll send you an email for you to choose a date and time for your interview online – but if you can’t make it, don’t worry, you can provide the Hiring Manager times of when’s best for you. Before your interview, we’ll send you a really helpful guide on how best to prepare, so nothing on the day should surprise you, and most importantly what proof you need to bring to prove your right to work in the UK.

Your decision If you’re successful at your interview, you’ll receive a phone call from the hiring manager you met to talk about your job offer. If you accept, we’ll then send your offer online via an email. Before anything can be processed, we'll need you to accept this offer online. This will start your journey into our Co-op.

Don't have a CV

Our CV builder is here to help. It’s a simple form you can complete on your desktop or mobile phone that lets you create a great CV in minutes.

Find out more

Career Development Hub

The Co-op Career Development Hub gives you free access to all kinds of employability resources, including CV and application building tools, practice psychometric tests, video and phone interview simulators and quizzes on ability, motivation, personality and resilience. It’s all designed to help you develop your skills and build your career.

Explore now