Partner Support Co-ordinator - Nisa
£27,000 plus great benefits (Work Level 6C) 
Scunthorpe (hybrid working, with one day a week in the office) and working 1 in 4 Saturdays

We’re looking for a Partner Support Co-ordinator to join our partner admin team at Nisa. Our admin team consists of admin, bulks, presells and telesales and you’ll support all of these areas.

In this role you’ll work collaboratively with two other co-ordinators on a variety of tasks to make sure our customers have access to the stock they want in our stores. We’ll look to you to support with anything from pulling together reports and system maintenance, to overseeing our orders, making sure they’re uploaded and sent through correctly and any queries are being responded to. This is a fantastic chance to build on your skills and gain great exposure across the business.

What you’ll do

•    Assist in pulling together reports for the business and analysing the data to make sure that key targets are being met
•    Make sure accounts are set up in a timely manner and all systems are kept up to date
•    Make sure that all bulk and presell orders are uploaded and are sent through correctly, meeting key deadlines
•    Make sure that all orders are released correctly through telesales and dealing with any order queries
•    Check the teams’ workload and make sure work is delegated effectively 
•    Attend meetings with key internal and external partners 
•    Offer training and coaching to the partner admin team to upskill their knowledge

This role would suit people who have

•    Strong Microsoft Excel skills, including VLOOKUPS, and the ability to pick up new systems quickly 
•    A high level of attention to detail, with excellent time management skills 
•    The ability to build meaningful relationships with a range of colleagues and to motivate others
•    Excellent communication skills with the confidence to speak with both internal and external partners with the ability to navigate difficult conversations

Why Co-op Nisa?

As part of our Nisa team, you’ll get all the great benefits, training, and opportunities you’d expect in a large business like Co-op, as well as the close-knit culture and breadth of exposure that comes with working for a much smaller organisation. You’ll also get: 
•    30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services)
•    An annual bonus (based on personal and business performance)
•    28 days holiday (rising to 32 with service) plus bank holidays 
•    A pension with up to 10% employer contributions
•    Coaching and training to support your career development
•    Hybrid and flexible working options to support your work/life balance
•    Wagestream app – giving you access to a percentage of your pay as you earn

Building a diverse working environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.