Key Account Manager 
£55,000 - £60,000  plus great benefits including company car (Work Level 5) 
Remote/Field based – visiting customers frequently nationwide

Are you a champion of commercial relationships, and someone who can spot a sales opportunity from a mile away?

We’re looking for a proactive Key Account Manager to join our Co-op Wholesale team, where we support over 375 Key Account Stores  across the UK. We’re entering our next exciting phase of growth, and with that, we've got new opportunities emerging across Co-op Wholesale, like this one.

In this role, you'll be at the forefront of driving profitable sales growth, securing high-value deals, and building strong, lasting relationships with key customers, managing partnerships worth £5 million to £20 million. As the strategic force behind some of our most significant accounts, you'll play a pivotal role in ensuring long-term success while keeping those sales figures thriving.

It’s a high-profile role , and if you’ve got the skills and experience we need, you’ll have the chance to make a real impact. 

What you’ll do

• Own the relationship and performance of key accounts, ensuring retention through Long Term Agreements.
• Achieve annual sales growth targets and drive profitable performance.
• Expand Co-op brand penetration across your account portfolio.
• Strategically plan and manage resources to align with business forecasts.
• Build strong commercial relationships to enhance loyalty and minimize churn.
• Identify new sales growth opportunities within existing accounts, especially for Co-op branded products.
• Lead commercial reviews and Joint Business Plans to drive key business objectives.
• Negotiate and manage contractual terms with key accounts.
• Ensure compliance with contract commitments and drive execution excellence.
• Project manage key account store developments and implement innovations in collaboration with other teams.

This role would suit people who have

• Proven experience managing multi-million-pound partnerships with a strong track record in sales and growth strategies.
• Expertise in retail negotiation, contract management, and business planning to drive commercial success.
• Strong ability to build and manage key retail accounts and customer relationships across multi-site operations.
• A self-motivated, strategic mindset with the ability to prioritise tasks and collaborate effectively with peers.
• Solid knowledge of retail operations, risk management, compliance, and brand protection, with proficiency in MS Office and Excel.
  
  
  

Why Co-op?

As part of our Co-op Wholesale team, you’ll get all the great benefits, training, and opportunities you’d expect in a large business like Co-op, as well as the close-knit culture and breadth of exposure that comes with working for a much smaller organisation. Your package includes:

• private healthcare
• coaching, training and support to help you develop
• pension with up to 10% employer contributions
• annual incentive scheme
• Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• 28 days holiday (rising to 32 in line with service)
• discounts on Co-op products and services
• Grocery Aid – 24/7 access to a range of emotional, financial, and practical support services for you and your family

Building a diverse working environment

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. 

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. 

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. 

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

We reserve the right to remove a vacancy before the scheduled closing date.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.