Retail Media Operations Manager 
£40,000 – £45,000 plus great benefits (Work Level 6A) 
Manchester city centre, hybrid working with one day a week in the office, based on team requirements 
Permanent

We’re looking for a Retail Media Operations Manager to join us at Co-op. In this role, you’ll lead media operations for the Co-op Media Network, shaping strategy and driving performance across the wider team. You’ll oversee the end-to-end media campaign process—including creative execution—manage our vendor ecosystem, and identify opportunities for innovation and efficiency. Your work will be key to delivering best-in-class retail media experiences.

What you’ll do

• Lead media operations and campaign execution for the Co-op Media Network
• Collaborate with internal teams and external agencies to deliver integrated, high-impact strategies
• Manage vendor relationships and ensure efficient, effective use of media channels
• Develop and refine scalable processes for both new and existing media platforms
• Identify opportunities for innovation and operational efficiency, staying ahead of industry trends
• Work cross-functionally and leverage internal systems to ensure strong media compliance and governance
• Make sure that creative assets are strategically developed to drive campaign effectiveness and measurable results
• Monitor performance, mitigate risks, and report on key metrics to inform continuous improvement

This role would suit people who have

• Adaptability and the ability to work effectively in a fast-changing environment 
• Strong communication and presentation skills
• The ability to manage a range of internal and external partner relationships 
• Good general IT skills and basic use of Microsoft Excel 
• The confidence to influence others and challenge when necessary 
• Organisational skills and the ability to prioritise your work

Why Co-op?

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays 
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn
• YuLife app – rewarding you for exercising with discounts and vouchers for your favourite brands

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing