Forecourt Central Operations Manager

£67,000 plus great benefits (Work Level 5)  

In this role you’ll work in a hybrid way splitting your time between home and occasional visits to our Manchester office (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy ).  

We’re looking for a Forecourt Central Operations Manager to join the Franchise team within our wider B2B organisation. In this brand-new role, you’ll be key to the growth of our Franchise PFS (Petrol Filling Station) estate. You’ll support the development and delivery of the PFS model across teams in our Co-op.  

This is an exciting time to join our Franchise team, as we are set up for a period of growth to increase our estate by ten times. And you get to be part of it! Taking an active role to deliver fundamental change and add long term value. You’ll get to shape this role and the impact it’ll have for our Co-op and Franchise partners.  

What you’ll do

• Work with the Franchise Product team to design, launch and evolve new systems, services, and operational improvements that meet the needs of PFS Franchise partners  
• Be a voice for PFS partners and stores, and work with the relevant service teams to resolve any issues
• Develop the operating model for various PFS electronic point of sale (EPOS) solutions  
• Build close working relationships with franchisees and internal stakeholders to develop the proposition and embed change  
• Work cross-functionally to ensure Forecourts are included in business wide change initiatives
• Ensure business readiness, operational adoption, thoughtful communications and engagement planning for any changes  

This role would suit people who have

• Experience working in a retail, franchise or FMCG sales environment  
• Strong organisational skills with the ability to manage complexity and competing priorities and partners  
• Experience engaging and influencing senior leaders and external partners to support the delivery of change  
• Strong commercial and operational understanding  
• Resilience, adaptability and are delivery-focused  

Why Co-op?  

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays  
• A pension with up to 10% employer contributions
• Private healthcare for you  
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme at Disability Confident Scheme - Co-op Colleagues and more about our commitments to diversity and inclusion at Diversity and Inclusion

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.