Contract Manager
Up to £58,000 plus great benefits (Work Level 5)

You’ll need a full UK driver’s licence, with flexibility to travel on occasion to various sites/locations anywhere in the UK – including visiting suppliers off site
Remote / Manchester City Centre (we’ll look for you to come into the office around once a quarter)

We’re looking for a Contract Manager to join us at Co-op, and help drive supplier performance and engagement across our FM (Facilities Management) Supply Chain contracts.

As a Contract Manager at Co-op, we’ll look to you to make sure our Supply Chain delivers regulatory compliance, and that fire & water business risks are handled effectively. You’ll build strong relationships with our suppliers to deliver better services for our customers, and drive greater value for our Co-op. If you have the experience that we’re looking for, we can offer you the chance to grow your career with a business that puts people at the heart of its strategy.

What you’ll do

• Manage the performance and operational delivery of multiple FM service and maintenance contracts 
• Lead, support, and coach a small team of Compliance Managers who handle fire and water risk management 
• Hold suppliers to account for their delivery of all contractual commitments
• Work closely with Procurement to shape and lead the tendering process and deliver our 3-year category plan 
• Provide expert advice to colleagues and senior leaders across the business for complex situations 
• Build and deliver mobilisation plans for all new contracts including on boarding new suppliers 
• Be the escalation point in the business for persistent service delivery and contractual issues

This role would suit people who have

• Contract management experience within FM, with a track record of managing suppliers and their performance at senior / executive level 
• Experience of managing large and complex budgets, and identifying and implementing cost savings opportunities
• Excellent communication and influencing skills, with a talent for building positive relationships with partners across the business
• Great analytical skills; you can analyse large data sets to spot trends and opportunities, and present insights to audiences in a compelling way
• Strong Microsoft Excel ability; you're proficient in using VLOOKUPs, pivot tables and other formulas as well as preparing compelling presentations

Why Co-op? 

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays 
• A pension with up to 10% employer contributions
• Private healthcare for you 
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn
• YuLife app – rewarding you for exercising with discounts and vouchers for your favourite brands

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. 

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing

Please note that we may close applications for this role early.