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Benefits

  • Coaching, training and support such as study leave, to help you develop your skills and progress your career
  • Pension with up to 10% employer contributions
  • Incentive scheme up to 10% after probation
  • 28 days holiday plus bank holidays (rising to 32 in line with service)
  • Wellbeing benefits to support your physical financial and mental health
  • Discounts on Co-op products and services

Job description

Administrator

£23,400 plus great benefits (Work level 6C) 

Manchester/Bristol

We’re now working in a hybrid way, with colleagues dividing their time between working from home and the closest office. You can visit our Hybrid Working Policy for more information (https://colleagues.coop.co.uk/hybrid-working-policy)

We’re currently looking for an Administrator, offering a unique opportunity to contribute to both the administrative and compliance functions of our legal services. In this dual role, you’ll play a key part in running reports and presenting the data from our case management system, lead and organise file audits and help coordinate colleagues within consumer departments.  

This is a fantastic opportunity for someone with strong organisational skills and a keen eye for detail to make a real impact in a dynamic and evolving environment.

What you’ll do:

  • Run and format reports from the case management system into clear, concise, and accessible formats for various stakeholders.
  • Develop custom reports on critical data points, ensuring the information is presented in an easily digestible format.
  • Organise and conduct monthly file audits in line with compliance policies, collating and distributing the findings in a clear, actionable format.
  • Lead regular audits on internal processes and ways of working, compiling and sharing insights with various stakeholders.
  • Coordinate and manage internal and external meetings, including preparing detailed agendas and follow-up materials.
  • Manage departmental IT requests such as new starters and equipment
  • Maintain departmental handbooks, org charts and ways of working guides
  • General administration within Consumer Legal Services 

This role would suit people who have:

  • Strong administration skills and computer literacy including basic excel skills
  • A willingness to learn
  • A strong attention to detail

Why Co-op?

As a Co-op colleague you’ll do work that matters in an organisation where principles are just as important as profits. You’ll also get a package that includes:

  • 28 days holiday (rising to 32 in line with service)
  • discounts on Co-op products and services
  • a pension with up to 10% employer contributions
  • Wagestream – a money management app that gives you access to a percentage of your salary as you earn it
  • wellbeing benefits to support your physical, financial and mental health
  • coaching, training, and support such as study leave, to help you develop your skills and progress your career

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building an inclusive work environment

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.

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Success profile

What makes a successful member of our team? Check out the top traits we're looking for and see if you have the right mix.

  • Team-work
  • Detail orientated
  • Organisation
  • Communication
  • Relationship building
  • Adaptability

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Your career at Co-op Legal Services

Culture Video

You’ll find career opportunities here whether or not you have legal qualifications. We offer a variety of routes into legal practice, a clear career progression framework, and early career options that provide a cost effective alternative to university.

We regularly recruit for qualified and non-qualified jobs, so whether you’re an experienced lawyer or someone who’s keen to explore the possibilities of a career in the law, you can make a difference here.

Application process

At Co-op, we’re passionate about doing great work for the communities we trade in. That means having the right people, from all walks of life and backgrounds, in our team to serve them. Take a look below how to become one of us.

1
Applying for a job
2
Online assessment
3
CV Shortlisting
4
Interview
5
Your decision
Apply

Applying for a job You can apply for a job with us quickly and easily on your laptop or phone. It doesn’t matter what you’ve done before or if you have little experience — it’s all about matching our values and bringing your passion, motivation and capabilities to your new role. Don't have a CV? Our CV builder is here to help. It's a simple form you can complete on your desktop or mobile that lets you create a great CV in minutes.

Online assessment As part of your application you’ll need to complete an online assessment which will measure how well your behaviours, values and motivations match up to this role. It will take around 45 minutes to complete this. We will retain your score for 6-months so you won't need to complete this again if you apply for any other roles during that time.

CV Shortlisting If you pass the assessment your CV will be reviewed by our Talent Acquisition team. If you meet the essential criteria for the role your CV will be sent through to the hiring manager to review.

Interview If you're selected for interview, you'll be sent an email for you to choose a date and time for your interview - but if you can't make it don't worry, you can reschedule your interview online up to 48 hours before your interview is due, or you can reach out to our Talent Acquisition team and we can try and accommodate a new time or date. Before your interview, we’ll send you a really helpful guide on how best to prepare, so nothing on the day should surprise you, and most importantly what proof you need to bring to prove your right to work in the UK.

Your decision If you’re successful at your interview, you’ll receive a phone call from the hiring manager you met to talk about your job offer. If you accept, we’ll then send your offer online via an email. Before anything can be processed, we'll need you to accept this offer online. This will start your journey into our Co-op.

Don't have a CV

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Find out more

Career Development Hub

The Co-op Career Development Hub gives you free access to all kinds of employability resources, including CV and application building tools, practice psychometric tests, video and phone interview simulators and quizzes on ability, motivation, personality and resilience. It’s all designed to help you develop your skills and build your career.

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