Transformation Design Lead 
£80,000-£100,000 dependant on experience plus excellent benefits including company car or car allowance and private healthcare (Work level 4)
Permanent, full time
Manchester city centre – hybrid working

We’re looking for an experienced Design Leader to join our Transformation leadership team.

Our Transformation Design team is key to understanding our new and ambitious Co-op strategy, identifying the key business outcomes required and the specific changes to our ways of working that will be necessary to enable the delivery of our strategy.  

We create strategic runways to capture the outcomes and the sequence with which these are required, and this runway forms the basis of c-suite engagement, review and prioritisation, for which you’ll be responsible for in this role. You’ll also play a critical role in the definition and delivery of our change portfolio, specifically relating to business improvement, business analysis and business change management. We’ll look to you to be an expert in one of our key service areas relating to design, analysis, change management and improvement, and you’ll be responsible for the ongoing development and improvement of these services. We’ve recently launched our new strategy so there’s never been a more exciting time to join us.

What you’ll do

•    Design transformation roadmaps that incorporate innovation, technology adoption, and process re-design to deliver the strategic outcomes across the business
•    Lead the application of Design Thinking to define and solve complex business problems
•    Design the end-to-end service, process, and improvements for both internal and external partners
•    Support the delivery of transformative projects, ensuring business outcomes are delivered to a high quality with a focus on embedding sustainable change and making sure they’re aligned with customer expectations, market demands, and emerging trends
•    Influence senior leadership and key partners to support transformation initiatives and drive commitment
•    Lead large multi-disciplinary teams in an inclusive way, developing the teams and fostering a culture of innovation and collaboration

This role would suit people who have

•    Expertise and proven leadership experience in either design practices, business analysis, change management, and/or business improvement
•    Proven experience in managing large-scale change end to end in a large matrix organisation
•    Experience of leading multi-disciplinary teams in an inclusive way
•    Excellent communication and relationship building skills with the ability to engage and influence senior leaders
•    The ability to interpret complex data sets, generating insights to inform decision making and measure success

Why Co-op?

Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes:
•    competitive salary 
•    private healthcare
•    company car or car allowance
•    coaching, training and support to help you develop 
•    pension with up to 10% employer contributions
•    annual incentive scheme 
•    28 days holiday (rising to 32 in line with service) plus bank holidays
discounts on Co-op products and services 
•    Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.