Senior Quality Manager 

£60,000 to £66,000 plus great benefits including private healthcare and company car (Work Level 5) 

Manchester City Centre, in this role you’ll work in a hybrid way splitting your time between home, the office and visiting our suppliers, depots and stores (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy). 

We’re looking for a Senior Quality Manager to join our Own-Brand Team here at Co-op. In this role you’ll own and lead the end-to-end quality process for Co-op brand products and be responsible for using data and insight to optimise activity to help drive strategic goals of the team. We’ll look to you to make sure our Own Brand Products are great quality, making sure we test against the market and that standards are agreed and captured with our suppliers. You’ll build strong relationships with our external suppliers making sure that we are hitting the right quality standards are delivered for our customers and member-owners. 

What you’ll do

• Be accountable for the end-to-end quality process for our own brand products from inception to the product being in our stores 
• Make sure our Quality Assurance Scheme (QAS) is fit for purpose and monitor the compliance of them across Co-op Own Brand 
• Collaborate with our Suppliers to make sure there is an understanding of quality, customer, and commercial metrics 
• Build strong relationships with a range of internal teams, including Own Brand, Insight, Product Development and, Technical as well as external suppliers and service providers 
• Use data and insight to build the foundation of Co-op Own brand quality to drive towards our team targets and goals 
• Gather information about how our products are performing and monitor complaints data to help support decisions about Own Brand products 

This role would suit people who have

• Quality management experience 
• Experience leading a team of any size in a fast paced and collaborative environment 
• A passion for quality and food 
• Experience managing both internal and external partners and creating successful relationships 

Why Co-op? 

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays 
• A pension with up to 10% employer contributions
• Private healthcare for you
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. 

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing

Please note that we may close applications for this role early. 

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes.