Senior Credit Controller - Accounts Receivable
£25,000 - £30,000 plus benefits (Work Level 6C)
Manchester city centre, in this role you’ll work in a hybrid way splitting your time between home and coming into the office at least twice a week (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy). 

We’re looking for a Senior Credit Controller to join the Record to Report team within our wider Co-op Business Services (CBS) organisation. CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable and cost-effective business services across our Co-op. You’ll play a key role in helping CBS to support and realise our group vision of ‘co-operating to build more value for member-owners every day’.

You’ll be joining a team that plays a key role in driving the commercial performance of our business, making sure we’re paid on time for the products and services we provide. We’ll look to you to manage a debt ledger, chasing money and documenting all correspondence accurately. If you have great team-working skills and can consistently meet challenging deadlines, we can offer you the opportunity to make a real difference in a business that always puts people at the heart of its strategy.

What you’ll do

• Complete daily credit management ensuring targets, deadlines and objectives are met
• Manage risk by regular/daily phone contact with customers and our Commercial team
• Regularly update the Credit Manager, making them aware of areas of concern 
• Build strong internal relationships and help to develop and maintain a high-performance team ethos through training and mentoring
• Carry out Monthly Working Capital Reporting and query resolution
• Work on Cash Flow and Direct Debit Forecasting

This role would suit people who have 

• Working knowledge of ERP(SAP), 365 Office
• Strong credit control experience with excellent verbal and written communication skills
• Aptitude for problem solving with the ability to work using their own initiative
• A drive for continuous development improvement in self and others
• Intermediate level Microsoft Excel skills (pivot tables, look ups and basic formulas)

Why Co-op? 

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays 
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. 

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. 

Please note that we may close applications for this role early.