Retail Analytics Manager (Parental Cover)
£56,000 to £66,000 plus great benefits (Work Level 5)
Secondment/FTC until April 2026
Manchester City Centre (hybrid working)

We’re looking for a Retail Analytics Manager to join us on a 12-month secondment in Manchester to help unlock the potential of our data and enable colleagues to make more data-driven decisions. You’ll be working as part of our Analytics & Insight team, supporting our business areas to use their data to build more value for our colleagues, customers, and member-owners. In this role you’ll work in a hybrid way – splitting your time between home and the office (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).

As a Retail Analytics Manager at Co-op, we’ll look to you to manage advanced analytics projects and provide meaningful insights to colleagues and teams across the business. You’ll use a wide range of analytics techniques, work closely with colleagues and manage projects end-to-end. This is a great opportunity to grow your career and develop your skills; making a positive impact as we work to put data at the heart of everything we do at Co-op.

What you’ll do

• Partner with our business areas to build and deliver a joined-up analytics and insight roadmap
• Manage and be responsible for the design and delivery of complex end-to-end analytics projects
• Engage and build meaningful relationships with key partners across the business, and identify opportunities where analytics can make a real impact
• Use a wide variety of advanced analytics techniques using data from various sources
• Understand how each project interacts with the wider business and engage with the relevant partners across Co-op to gain their input and share your findings
• Provide valuable and insight-driven recommendations to colleagues across the business
• Line manage and support the development of the members of your team
• Be a key senior figure in the analytics community; collaborating with our wider data teams to share knowledge and develop best practice

This role would suit people who have

• A background in data analytics, with experience of scoping and implementing analytical solutions (i.e. segmentation, clustering, regression modelling etc)
• Experience in  retail and/or ecommerce analytics, and member/customer behaviour analytics
• Good coaching skills, with experience mentoring and supporting the development of others
• Experience writing and developing code using SQL, Python or equivalent
• Good communication and relationship-building skills, with the ability to present complex data in a compelling and accessible way

We know that some people are less likely to apply for a role if they don’t meet all the criteria in the job description. At Co-op, we're committed to building a diverse and inclusive working environment, so if you'd like to apply for this role but your experience doesn't quite meet every point, we'd still encourage you to apply. You may be just the right candidate for the job or other roles we have available.

Why Co-op?

If you’ve got the skills and experience we’re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You’ll also get:

• Private healthcare
• An annual bonus (based on personal and business performance)
• 28 days holiday pro-rata (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
• Grocery Aid – 24/7 access to a range of emotional, financial, and practical support services for you and your family

Building an inclusive work environment

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.