Payments Team Leader – Source to pay
£38,000 - £41,000 plus excellent benefits (Work Level 6A) 
Manchester city centre, hybrid working

We're looking for a Payments Team Leader within our wider Co-op Business Services (CBS) organisation. CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable and cost-effective business services across our Co-op. You’ll play a key role in helping CBS to support and realise our group vision of ‘co-operating to build more value for member-owners every day’. 

This team is responsible for managing payments of around £9.7 billion to thousands of our suppliers every year, and it’ll be up to you to help us make sure we’re doing this right, and that payments are made on time, every time. It’s an important role to make sure every penny of our members’ money is properly accounted for.

In this role, you’ll lead the Payments Team in an inclusive way, making sure payments and forecasting are made accurately and to agreed timescales whilst supporting on SAP implementation. We’ll look to you to drive team goals and KPIs, and make sure we’re meeting GSCOP requirements. This is a fantastic chance to develop your skills and build a rewarding career in a business that always puts people at the heart of its strategy.

What you’ll do

• Lead an experienced team to enable the efficient and timely processing of payments made both through the system and manually
• Support the team with cash forecasting and look for ways to continuously improve this process to better assist the business in understanding Co-op’s true cash position 
• Make sure the controls the team work with mitigate any risks
• Build strong relationships with the wider teams across the business, keeping up to date of any changes in the business and communicating these effectively to the team 
• Lead on continuous improvement initiatives to make sure the Payments Team is working in the most efficient way and is providing an excellent service
• Monitor the team KPIs and provide insights on performance against these to the Payments Manager 
• Work closely with our finance and commercial teams, alongside the Payments Manager to optimise our cash and resolve payment issues

This role would suit people who have

• Previous experience of leading an Accounts Payable team
• The ability to work in a fast-paced environment with a high-volume workflow
• Strong relationship building and influencing skills with internal and external partners at all levels
• Good analytical and Excel skills
• A passion for continuous improvement

Why Co-op?

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
• Grocery Aid – 24/7 access to a range of emotional, financial, and practical support services for you and your family

Building a diverse environment

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. 

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. 

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. 

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.

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