Operational Support Specialist – Fleet

£26,000 plus great benefits (Work Level 6B)

Manchester city centre, in this role you’ll work in a hybrid way – spending at least two days per week working from the office (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy). 

12-month secondment / fixed term contract 

We’re looking for an Operational Support Specialist to join the Fleet team within our wider Co-op Business Services (CBS) organisation. CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable and cost-effective business services across our Co-op. You’ll play a key role in helping CBS to support and realise our group vision of ‘co-operating to build more value for member-owners every day’.

With more than 2,500 vehicles, from home delivery vans to funeralcare fleet and company cars, our Fleet team plays a key role in making sure all our vehicles are compliant (i.e. MOT, serviced, insured, and taxed) – so they’re available to our colleagues whenever they need them. As an Operational Support Specialist at Co-op, you’ll build positive relationships with our partners and suppliers; spotting opportunities to improve our processes and ways of working. We’ll also look to you to work closely with our team of advisors, using your knowledge and experience to coach and mentor them. 

What you’ll do

• Validate invoices to ensure cost centres are journalled accurately and in time. 
• Use data to spot improvement opportunities within our invoice validation processes, challenging suppliers accordingly
• Understand the impact of policy and legal changes; making sure our fleet is always compliant 
• Coach and mentor colleagues; supporting them in their development to ensure data is updated correctly upstream
• Build and maintain positive relationships with third-party suppliers, working closely with them to resolve issues and improve our service
• Lead and manage small projects including improving processes and ways of working, and supporting the team to make sure they can provide an excellent service 

This role would suit people who have

• A background in managing compliance
• Experience coaching a team and supporting them in their development
• Good analytical and Microsoft Excel skills (including the use of VLOOKUP’s and Pivot tables), with the ability to provide actionable insights from data
• Good communication and relationship-building skills, with the ability to influence and challenge people inclusively
• A keen eye for detail in an administrative setting 

Why Co-op? 

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays 
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. 

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. 

Please note that we may close applications for this role early.