Digital Product Manager
£37,000 to £47,000 + excellent benefits (Work Level 6A)
Manchester city centre (hybrid working)

We’re open to applications from candidates who may require flexible working arrangements. There’ll be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage.

We’re looking for a Digital Product Manager to join our App & Offers team. This team own the Co-op Membership app and the API services that provide a range of digital offers and content to our app and website. Our app is at the heart of Co-op’s Membership proposition, giving our members a convenient way to access personalised offers, Co-op Live pre-sales, and support their communities.

As a Digital Product Manager at Co-op, you’ll report into our Lead Product Manager, and be responsible for the delivery of new features and the optimisation of existing features and workstreams. This is a great opportunity to join a highly collaborative and supportive team and play a big part in delivering a great in-app experience for our members. In this role you’ll work in a hybrid way – coming into the office at least twice per month to connect with the team and take part in collaborative workshops (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy).

What you’ll do

• Collaborate with a multidisciplinary team to define, prioritise, deliver, test, and maintain features and services
• Work with our Lead Product Manager to define criteria and metrics for success 
• Analyse and interpret data; working alongside our engineering teams to make sure tracking is effective
• Support the team in the delivery of our Membership proposition (e.g., providing loyalty features to reward members and their communities) and make sure user needs are met
• Effectively communicate to ensure a shared understanding of work across internal and external partners
• Actively take part in our community of practice sessions, sharing your skills, knowledge and experience with your colleagues
• Breakdown requirements into prioritised backlog items that are ready to be refined by the team

This role would suit people who have

• Experience as a Product Owner, Product Manager or Business Analyst, and working with a multi-disciplinary team of designers, researchers, and engineers 
• Experience working with both internal and external partners
• Experience using analytics dashboards and tools such as Google Analytics, Logzio, PowerBI and interpreting the findings
• A good understanding of native app release cycles
• Good communication skills, with the ability to translate technical language for a non-technical audience

We know that some people are less likely to apply for a role if they don’t meet all the criteria in the job description. At Co-op, we're committed to building a diverse and inclusive working environment, so if you'd like to apply for this role but your experience doesn't quite meet every point, we'd still encourage you to apply. You may be just the right candidate for the job or other roles we have available.

Why Co-op?

If you’ve got the skills and experience we’re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You’ll also get:

• Private healthcare
• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Reforge – full access to world-leading product management resources
• Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
• Grocery Aid – 24/7 access to a range of emotional, financial, and practical support services for you and your family

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. 

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. 

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. 

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.