Customs Manager

£50,000 to £60,000 plus great benefits (Work Level 5) 

Manchester city centre, in this role you’ll work in a hybrid way splitting your time between home and the office at least once a week (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy) 

We’re looking for a Customs Manager to join our Supply Chain and Logistics team. In this role we’ll look to you to manage all customs related activity, making sure all imports and exports by Co-op and Nisa are compliant with regulations. You’ll make sure the business is operationally ready to adopt any changes required by future legislative change, and that regulatory measures are always met. You’ll lead a team of analysts and administrators in this fast-paced role, sharing your knowledge and successfully delivering priorities across Supply Chain and Logistics. 

What you’ll do

• Scan for legislative change, that will impact imports and exports as well as customs clearance, interpret it and lead a team to deliver relevant change to accommodate it 
• Collaborate with the Co-op Public Affairs, Regulatory and Taxation teams to engage with the UK government agencies to understand and influence policy developments in relation to importing and exporting goods 
• Work collaboratively with other business areas to drive any required business or process change due to legislative changes to make sure we remain fully customs-compliant 
• Be aware and understand the key customs risks to the Co-op and continuously improve processes 
• Look after improvements and management of critical master data to facilitate timely and accurate customs declarations 
• Provide technical expertise and thought leadership in customs import and export across Co-op and Nisa 
• Coach and develop a team of Customs Analysts whilst establishing a culture of continuous improvements and quality assurance and manage the compliance performance of Co-op and Nisa’s customs agents
• Be responsible for Co-op and Nisa as required to make sure imports and exports are compliant

This role would suit people who have

• Relevant experience working in a customs role, with working knowledge and understanding of EU and UK customs legislation, including Northern Ireland
• The ability to build and develop strong relationships with both internal and external partners 
• Experience in influencing and challenging partners to deliver change 
• Some experience in leading a successful team 

Why Co-op? 

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays 
• A pension with up to 10% employer contributions
• Private healthcare for you
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. 

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing