Business Change Analyst
£40,000 - £50,000 plus great benefits (Work Level 6A)
Manchester - We’re now working in a hybrid way, with colleagues dividing their time between home/remote working and the office. You can find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy 

We’re looking for a Business Change Analyst to join our Transformation Design team in Manchester to support the effective delivery of our Co-op transformation portfolio. We’ll look to you to work collaboratively with project and business teams to develop an in-depth understanding of the impact of change(s) and make sure the right measures are in place to deliver them successfully and sustainably. 

As a Business Change Analyst, you’ll work across a variety of projects, with different-sized complexities or teams. It’ll be down to you to challenge, question, and prioritise changes to– regardless of whether it’s tech or non-tech related changes. If you have the leadership skills, passion, drive, and technical change experience we’re after, we can offer you the unique opportunity to make a huge impact in a business that always puts people at the heart of its strategy.

What you’ll do

• Support the delivery of the change management strategy and Business Change services
• Facilitate workshops with stakeholders across the business to gather data and inputs to support case for change development, impact assessments and stakeholder engagement planning
• Deliver project change plans to ensure the change lands successfully and sustainably.
• Ownership of Change Impact Documents and mitigating change intervention plans
• Collaborate with our business, communications and training and development experts to design and implement training, communications and engagement plans to support colleagues through change 
• Define business readiness and change adoption metrics, monitoring progress and evaluating the effectiveness of our change management interventions
• Be a part of and support the service improvement of Change Management across the Co-op; helping to build Co-op's Change Management Capability

This role would suit people who have

• Have experience leading multiple change initiatives and possess knowledge of the PROSCI/ADKAR change management framework, methodology, and tools, with a solid understanding of current change management-related industry practices.
• The skill to use data-driven insights to inform  to both technical and non-technical stakeholders, shaping change management strategies.
• The confidence to facilitate workshops, taking ownership of change management development, and effectively prioritising workloads.
• Excel at building relationships, influencing, and constructively challenging stakeholders, including senior leaders.
• Can communicate complex technical concepts in a clear and accessible way, collaborating effectively across technical and non-technical teams.

Why Co-op?

If you’ve got the skills and experience we’re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You’ll also get:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
• Grocery Aid – 24/7 access to a range of emotional, financial, and practical support services for you and your family

Building an inclusive work environment

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.