Assistant Social Media and Influencer Manager
£35,000 to £41,800 plus great benefits (Work Level 6A) 
Manchester city centre - hybrid working, splitting your time between home working and coming into the office once or twice a week / based on business requirements. This role will also involve occasional travel / working outside of normal working hours to attend shoots etc.

Ready to help shape how the nation sees Co-op online? We’re looking for a creative and proactive Assistant Social Media & Influencer Manager to join our Customer Proposition & Communication team. If you live and breathe social, love spotting trends before they go mainstream, and know how to turn a scroll into a stop — this could be your next move.

You’ll help us bring Co-op’s values to life across our social channels, working on everything from paid campaigns and influencer collabs to community engagement and content creation. It’s a varied role with loads of room to grow, experiment, and make a real impact.

What you’ll do

• Help plan, run, and optimise paid social campaigns across platforms like Instagram, TikTok, Facebook, YouTube, and Reddit
• Developing and implementing social media strategy and governance 
• Work with our media agency partners to make sure our paid content hits the mark
• Work with lead agencies with creating and implementing paid, owned and earned plans 
• Create and schedule organic content that feels fresh, relevant, and on-brand
• Track performance and pull out insights to help us do even better next time
• Support our Social Hub – our internal platform where colleagues can share Co-op content – and help to build a network of in-house creators
• Get stuck into community management: replying to comments and DMs (direct messages) in a way that feels human, helpful, and very Co-op
• Spot superfans and brand advocates – and find ways to bring them closer to our story
• Support influencer campaigns from start to finish: sourcing, briefing, managing, and reporting
• Help to boost content that’s performing well to get it in front of more people
• Keep an eye on what competitors are doing and what’s trending in the social world
• Work with our Campaign, Content and Creative teams to make sure our content is fit for platform
• Carry out reputation management activity

We’re looking for people who have

• Experience creating content for platforms like Instagram, TikTok, Facebook, LinkedIn, YouTube, and Reddit
• Experience with managing paid campaigns/influencer campaigns
• A good grasp of social media analytics tools (we use Sprinklr, but others are useful too)
• A good eye for what makes content pop 
• Creativity, curiosity, and a willingness to try new things
• Great organisation and time management skills
• Some experience with community management for brands

Why Co-op?

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays 
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme at Disability Confident Scheme - Co-op Colleagues and more about our commitments to diversity and inclusion at Diversity and Inclusion

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.