Marketing, Membership & Insight

The Co-op is a strong and established brand, with a diverse portfolio of businesses and a unique ethical approach. Award-winning and widely respected, we’re one of the UK’s most trusted names, with a large and loyal customer base and Marketing is absolutely key to keeping our brand alive. We’re the team that makes sure our customers, members and the broader public understand our values and continue to see us as a pioneering and customer-focused organisation that they want to do business with.

It’s our members which make the Co-op different. They’re the people who own us, shop with us, use our services, have a voice in how we do things and help shape our role in the community. And it’s the job of the Membership team to work across the Co-op and make sure our members remain central to everything we do.

Reinvigorating membership is a vital part of our strategy and will help to drive our commercial goals. It also forms an essential part of our Digital Future. So the opportunities to work in Membership will be of interest to people with a broad range of skills – from marketing and communications to community engagement to product management. And while we want every colleague in the Co-op to be a champion of our values and principles, in Membership we also need people who are inspired by and can inspire others about just what it’s like, to be a co-op.

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