- Holidays starting from 36 days holiday per year (includes bank holidays)
- 30% off Co-op branded products in our food stores
- Pension with up to 10% employer contributions
- Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
- Services to support your physical, mental and financial wellbeing
- YuLife – a wellbeing app that rewards healthy behaviours with vouchers to spend at your favourite brands
Expand for full job description
What makes a successful member of our team? Check out the top traits we're looking for and see if you have the right mix.
- Driving Innovation
- Forging Relationships
- Inspirational Communication
- Supporting Change
What you'll do as a Customer Team Leader
This isn’t your standard food retail job, and no two days will be the same. But the one thing that won’t change is your dedication to providing great service to our customers and members. Our stores are a strong part of the local community and we’re proud to give back to them. So not only will you be helping customers find what they need, making sure the store looks good, and introducing them to our membership scheme. You’ll be building relationships and getting to know who shops with us every day. Because that’s what being part of a community is all about. That’s the Co-op difference. And you’ll do it all with a smile on your face, just so you can put a smile on theirs.
Smiling while you work is easy when you see the difference you make each day. Our past, present and future is all about making a positive impact on our communities – and our store teams have the additional pride of making this possible. The conversations you have with our customers and members help us bring attention to local charities and causes. You may even serve the people directly affected. Which fills us all with a greater sense of purpose.
Choose your career path
Every Co-op store has a dedicated team that you'll be part of from day one, with clear opportunities to progress as your skills and experience grow.
- Customer Team Member
- Customer Team Leader
- Store Manager
- Operations Manager
At Co-op, we’re passionate about doing great work for the communities we trade in. That means having the right people, from all walks of life and backgrounds, in our team to serve them. Take a look below how to become one of us.
Online assessment As part of your application you’ll need to complete an online assessment which will measure how well your behaviours, values and motivations match up to this role. It will take around 12 minutes to complete.
If you pass your online assessment and short phone call, you’ll be asked to come to one of our stores for an interview.
We’ll send you an email for you to choose a date and time for your interview online – but if you can’t make it, don’t worry, you can provide the Hiring Manager times of when’s best for you. Before your interview, we’ll send you a really helpful guide on how best to prepare, so nothing on the day should surprise you, and most importantly what proof you need to bring to prove your right to work in the UK.
Your decision If you’re successful at your interview, you’ll receive a phone call from the hiring manager you met to talk about your job offer. If you accept, we’ll then send your offer online via an email. Before anything can be processed, we'll need you to accept this offer online. This will start your journey into our Co-op.
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Career Development Hub
The Co-op Career Development Hub gives you free access to all kinds of employability resources, including CV and application building tools, practice psychometric tests, video and phone interview simulators and quizzes on ability, motivation, personality and resilience. It’s all designed to help you develop your skills and build your career.Explore now