Co-op gives unique opportunities to store managers. Our leadership roles offer something more – we’re not just focused on the bottom line, we’ll give you the chance to support amazing projects and good causes in your store’s neighbourhood. Sharing our profits with local communities is no gimmick. It’s what we do.
What you'll do
Can you combine community spirit with commercial awareness to increase sales and store performance? You’re the perfect Co-op store manager. Keep your eye on sales, encourage your team members to work hard towards their goals, and show every customer who walks through our doors that you’re there to help them and their community. They trust us to provide a better service – with quality, confidence and attention to detail. We need someone who can do this with a genuine passion.
Store Manager - Rochester
£33,300 - £41,500 plus benefits
Co-op provides unique opportunities to store managers. Our leadership roles offer something more – we’re not just focused on the bottom line, we’ll give you the chance to help support amazing projects and good causes in your store’s neighbourhood. Sharing our profits with local communities is no gimmick. It’s what we do.
What you’ll be doing as a store manager:
• exploring new and innovative ways to increase sales performance
• coaching, mentoring and developing your team to serve our customers and take a more active role in the community
• leading the team to increase membership sign ups and improve member engagement
• building a safe and secure store environment
• reacting quickly and positively to changing priorities
• building great links with local Co-op businesses
Who can be a Co-op store manager?
It takes a special combination of skills and qualities to thrive at Co-op. You’ll be the kind of person who is always ready to get stuck in and work alongside colleagues on the shop floor. And you’ll inspire your team by showing them how the success of your individual store fits into the bigger picture of Co-op’s purpose. We’re also looking for:
• retail or hospitality management experience
• experience in leading and developing successful teams
• experience in improving business performance and forecasting
• commercial understanding of how to stand out against local competition
• confidence in managing conflicting priorities
It’s an exciting time to join us a store manager, with new stores opening across the country, and big plans in place to spread our message of cooperation. You’ll be well rewarded for your achievements, with a package including:
• a competitive salary
• great holiday allowance
• an annual incentive scheme
• discounts on Co-op products and services
• a pension with up to 10% employer contributions
Building an inclusive work environment
We’re actively building diverse teams and welcome applications from everyone. We want to create an inclusive environment, where we can all celebrate our differences, contribute our best work and develop to our full potential.
We can make reasonable adjustments to our interview process according to your needs. And we offer a flexible working environment so you can adjust your hours to suit your personal circumstances. Find out more about Co-op people policies at coop.co.uk/peoplepolicies.
As part of your application, you’ll need to complete an online assessment. It will take around 20 minutes to complete this test.
Expand for full job description
What makes a successful store manager? These are the top traits we’re looking for. See if you have the right mix.
How you work with colleagues and understand our customers’ needs.
How you build confidence in yourself and others by resolving store issues.
How effectively you communicate with customers, colleagues and members.
How you interact with others to achieve positive results.
How you plan and take action on tasks so that they’re completed successfully.
Smiling while you work is easy when you see the difference you make each day. Our past, present and future is all about making a positive impact on our communities – and our store teams have the additional pride of making this possible. The conversations you have with our customers and members help us bring attention to local charities and causes. You may even serve the people directly affected. Which fills us all with a greater sense of purpose.
We couldn’t be more supportive of your career progression here at Co-op. There are genuine opportunities to go beyond store manager, either by joining our Boost development programme or continuing your development on one of our apprenticeships.
My Co-op Career
Within the first 12 weeks of joining the Co-op, you’ll enrol on the Core programme. This allows you to get to know our Co-op, understand your role and how you fit in, as well as ensuring you meet the standards expected within your role. This would include online modules, coaching and on the job development, with regular catch-ups and reviews with your line manager.
After completing Core, you can apply to join our Excellence programme. This is designed for colleagues who are achieving in role and want to develop and broaden their skills further. There are 5 main modules which include leadership, making stores profitable, using technology in store, customer service and community & membership.
We’re truly committed to helping our colleagues grow and develop. If you’re interested in progressing your retail career, we can offer you the opportunity to join our Boost programme, which is open to all levels in store from customer team member to area manager. Whichever role you apply for, this programme will help you get where you want to be.
You can join an apprenticeship as a new or existing colleague to grow as a person and as a professional. With multiple intakes a year across 4 programmes from retail basics to a management degree there are opportunities for everyone at all levels, whether you’re looking to move up the ladder or become even better at your current role.
Steve MurrellsChief Executive
The better we do as a business, the more good we can do in our communities…this thinking has been at the heart of cooperation for 175 years.
From career progression and working within your local community to a whole range of financial discounts and benefits, working at Co-op isn’t your standard job.
At Co-op, we’re passionate about doing great work for the communities we trade in. That means having the right people, from all walks of life and backgrounds, in our team to serve them. Take a look below how to become one of us.
Online assessment As part of your application you’ll need to complete an online assessment which will measure how well your behaviours, values and motivations match up to this role and our overall Co-op culture. It will take around 20 minutes to complete this assessment.
Phone call Once you’ve completed the assessment, if you’re successful and shortlisted for the next stage, you’ll get a phone call from one of our colleagues. We know how important it is for candidates to speak to a real person – to ask questions and be reassured of their application.
If you pass your online assessment and short phone call, you’ll be asked to come to one of our stores for an interview.
We’ll send you an email for you to choose a date and time for your interview online – but if you can’t make it, don’t worry, you can provide the Hiring Manager times of when’s best for you. Before your interview, we’ll send you a really helpful guide on how best to prepare, so nothing on the day should surprise you, and most importantly what proof you need to bring to prove your right to work in the UK.
Your decision If you’re successful at your interview, you’ll receive a phone call from the hiring manager you met to talk about your job offer. If you accept, we’ll then send your offer online via an email. Before anything can be processed, we'll need you to accept this offer online. This will start your journey into our Co-op.
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