As a Co-op team manager, you’ll have a real chance to progress your retail career. We’ll give you a clear plan for your progression and opportunities to develop your leadership skills. You’ll also get the chance to give something back to the local community. It’s more than just support. It’s what we do.
What you'll do
Do you have the passion and know-how to motivate your own team? Become a team manager at Co-op and guide your colleagues to deliver retail at its best. You’ll be responsible for how everyone works together within the store, and have all the answers when asked what our customers need. By improving their skills whilst helping the business attract new members, you’ll prove yourself as a manager and gain plenty of opportunities to progress.
Assistant Store Manager – Yeovil area
£21,000 - £23,000 plus benefits
We’re looking for an assistant store manager to join our team in the Yeovil area. If you’re an experienced leader with a passion for community and delivering great customer service, this really is a fantastic opportunity to progress. And with a successful internal development programme in place, we’re truly committed to helping our colleagues grow, develop and progress their career with a business that’s all about its colleagues, customers and members.
We do things differently here at the Co-op. We’re not owned by 1 person or a board of executives and over 4.6million active members contribute to the running and development of our business. We’ve been through a lot of positive change over the past few years and we’re not done yet. We’re constantly exploring more ways to do business that’s better for our members, customers and communities. And with 100 new stores opening across the UK in 2019 alone, it’s an amazing time to join us and become a part of our Co-op. To find out more about what it’s like to work here visit coop.co.uk/storemanager.
What you’ll do:
• work alongside and develop a strong relationship with the store manager to provide a great customer experience
• mentor and coach your team to deliver fantastic customer service in store
• create a great working environment for your team
• build strong links with other nearby Co-op businesses, and the local community
• create a community plan and lead the team to increase membership sign ups and engagement
• be a role model to your team to take pride in preparing, handling and presenting our food
• create a store environment that is safe and secure, for colleagues and our customers
• react quickly and positively to changing priorities in store
• alongside the store manager, review new ways to increase sales and improve store performance
• deputise for the store manager in their absence
This role would suit people who have:
• previous experience as a supervisor or manager, preferably within retail or hospitality
• a proven record of coaching and developing teams of various sizes and ability
• an interest working with your local community and understand how the community is a huge focus for the Co-op
• previously helped to improve business performance
• experience working closely with your colleagues in a customer facing environment
• the ability to manage changing and often conflicting priorities
As a Co-op colleague you’ll do work that matters in an organisation where principles are just as important as profits. You’ll also get a package that includes:
• a competitive salary
• great holiday allowance
• discounts on Co-op products and services
• a pension with up to 10% employer contributions
Building an inclusive workplace
We’re actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We want to create an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
We can make reasonable adjustments to our interview process according to your needs. And we offer a flexible working environment so you can adjust your hours to suit your personal circumstances. You can find out more about Co-op people policies at coop.co.uk/peoplepolicies.
As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.
Expand for full job description
What makes a successful team manager? These are the top traits we’re looking for. See if you have the right mix.
How you work with colleagues and understand our customers’ needs.
How you build confidence in yourself and others by resolving store issues.
How effectively you communicate with customers, colleagues and members.
How you interact with others to achieve positive results.
How you plan and take action on tasks so that they’re completed successfully.
Smiling while you work is easy when you see the difference you make each day. Our past, present and future is all about making a positive impact on our communities – and our store teams have the additional pride of making this possible. The conversations you have with our customers and members help us bring attention to local charities and causes. You may even serve the people directly affected. Which fills us all with a greater sense of purpose.
We couldn’t be more supportive of your career progression here at Co-op. There are genuine opportunities to go beyond store manager, either by joining our Boost development programme or continuing your development on one of our apprenticeships.
Customer Team MemberCustomer Team LeaderTeam ManagerStore ManagerArea Manager
Pre apprenticeshipLevel 2 – Retailer ApprenticeshipLevel 3 – Retail Leadership ApprenticeshipLevel 4 – Retail Manager Apprenticeship
Core – Core is the essential part of your on-boarding experience at the Co-op. It allows you to get to know the Co-op, understand your role and how you fit in, as well as helping make sure you meet the standards that are expected of you.
Excellence – Excellence is a programme that you’ll complete when you love your current role but are not looking for a promotion right now. It’s ideal for when you’d like to develop in a specific area in the store, help others and share your experience, knowledge and skills.
Boost – Boost as a programme is designed to get you from customer team manager, all the way to area manager. When you join Boost, you’ll have a completed a number of learning experiences to set you up for the next step. Boost gives you everything you need to take your career to the next level.
Steve MurrellsChief Executive
The better we do as a business, the more good we can do in our communities…this thinking has been at the heart of cooperation for 175 years.
From career progression and working within your local community to a whole range of financial discounts and benefits, working at Co-op isn’t your standard job.
At Co-op, we’re passionate about doing great work for the communities we trade in. That means having the right people, from all walks of life and backgrounds, in our team to serve them. Take a look below how to become one of us.
Online assessment As part of your application you’ll need to complete an online assessment which will measure how well your behaviours, values and motivations match up to this role and our overall Co-op culture. It will take around 20 minutes to complete this assessment.
Phone call Once you’ve completed the assessment, if you’re successful and shortlisted for the next stage, you’ll get a phone call from one of our colleagues. We know how important it is for candidates to speak to a real person – to ask questions and be reassured of their application.
If you pass your online assessment and short phone call, you’ll be asked to come to one of our stores for an interview.
We’ll send you an email for you to choose a date and time for your interview online – but if you can’t make it, don’t worry, you can provide the Hiring Manager times of when’s best for you. Before your interview, we’ll send you a really helpful guide on how best to prepare, so nothing on the day should surprise you, and most importantly what proof you need to bring to prove your right to work in the UK.
Your decision If you’re successful at your interview, you’ll receive a phone call from the hiring manager you met to talk about your job offer. If you accept, we’ll then send your offer online via an email. Before anything can be processed, we'll need you to accept this offer online. This will start your journey into our Co-op.