We’re looking for an ambitious logistics professional to join us as a care logistics lead. If you have the experience and empathetic approach we need, we can offer you a fantastic opportunity to develop your career with a business that puts people at the heart of its strategy.
In this role, we’ll look to you to supervise and coordinate a team of ceremonial crew to make sure that each and every funeral is delivered to the highest possible standard. Using both manual and digital systems and processes, it’ll be up to you to make sure that each and every person is in the right place at the right time.
What you’ll do:
• manage and coordinate the schedule of ceremonial crew - a team of primarily part time colleagues who drive, carry the coffin and support on the day of funerals • deputise for the care logistics manager • plan clothing collection, the movement of personal belongings and the transportation of the deceased for viewings, as required • gather and analyse insight to drive continuous improvements in the delivery of funerals and team performance • maintain a good understanding of the local environment, local stakeholders such as clergy, crematoria, hospitals and care providers and adapt or improve processes accordingly
This role would suit people who have:
• a strong team focus and the ability to work at pace in a rapidly changing environment • a real passion for customer experience, and the desire to make sure each and every client’s experience is a positive one through understanding needs clearly • the sensitivity to act with discretion and empathy • an ability to act promptly but in a measured and considered way • a full UK manual driving license • the physical ability to carry out lifting and manual handling of heavy loads
As a Funeralcare colleague, you’ll get a fantastic benefits package including;
• 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to wellbeing support and other benefits • discounts on Co-op products and services • exclusive discounts and offers on hundreds of products and services from a huge range of retailers
Building an inclusive workplace
We’re actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We want to create an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies.
As part of your application you’ll need to complete an online assessment. It will take you around 12 minutes to complete this test.