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  • Job ID: 1004487

  • Salary: £9.97 plus benefits

  • Hours per week: 4

  • Closing date: 05-09-2022

Can you bring people together in your community?

As a member pioneer you’ll bring people together to make a difference where you live. By connecting with members, colleagues and neighbours, you’ll help us achieve our goal of increasing co-operation in our communities. You’ll help build stronger and more resilient communities by offering fairer access to food, mental wellbeing services and opportunities for young people. You’ll pull off these achievements together. Every community has things which will make a difference – it’s your goal to uncover what they are and support them. It’s not rocket science. It’s what we do.

Job Description

Member Pioneer
£9.97 plus benefits  
Home based in Forres. You’ll need to live in or very close to this community to be eligible to apply  
4 hours per week (16 hours per month). Flexible hours that meet the needs of your community 
We’re looking for member pioneers to join Co-op, in communities across the country.  In this unique role you’ll be focused on bringing people together to make a difference in your community. That means talking to Co-op members, colleagues in stores and funeral homes, and representatives of the many local causes we support. By building relationships with and connecting these people you’ll be the catalyst for new ideas, initiatives and projects that will make our communities better places to live. 
We plan to have a member pioneer dedicated to each of our communities and you’ll be a part of this ambitious plan for a better future. Everything you do will contribute to our community plan, making sure we make the biggest impact possible across the UK by increasing community co-operation. It’s an opportunity to make a visible difference where you live, supported by an organisation with nearly 70,000 colleagues. 
What you’ll do: 
  • develop an action plan to improve community wellbeing, aligned to key themes 
  • establish and run a local community forum, or make connections with one that already exists 
  • build a strong group of contacts locally, making use of social media platforms to help with listening to and getting involved in community conversation 
  • get activities off the ground and encourage lots of involvement from members in your community 
  • prioritise your time, making your hours count and focusing on opportunities to make the biggest difference.
This role would suit someone who:
  • has lots of enthusiasm with the ability to get things moving  
  • is interested in all things community focussed 
  • can inspire and motivate people through their communication style 
  • loves working with and connecting people  
  • can prioritise their time and remain focussed on a long term goal  
  • is confident using social media   
  • has good basic IT skills (ideally with experience using collaborative tools like the Google suite or Skype)   
  • is both committed and dedicated 
  • lives within or very close to the community you’ll support, detailed above 
Why Co-op?
As a member pioneer you’ll have the chance to support local communities, making a visible difference by encouraging people to work together. As a Co-op colleague you’ll also receive a competitive salary and a wide range of benefits including: 
  • 24 days holiday (rising to 30 with service) 
  • discounts on all kinds of Co-op products and services 
  • a pension with up to 10% employer contributions 
Building an inclusive work environment 
We’re actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We want to build an inclusive environment, where everyone can develop to their full potential. We celebrate our differences, and recognise the importance of teams reflecting the communities they serve. 
We can make adjustments to the interview process according to your needs. And we offer a flexible working environment so you can adjust your hours to suit your personal circumstances. You can find out more about Co-op people policies at 
As part of your application you’ll need to complete an online assessment. It will take you around 12 minutes to complete this test. 

Expand for full job description

Success profile

What makes a successful Member Pioneer? Check out the top traits we're looking for and see if you have the right mix.

Building Relationships

How well you engage with others and establish trust.

Future focused

How you help others understand Co-op’s future plans and what makes us different.

Championing Co-op

How you inspire yourself and colleagues to live Co-op’s unique ways of working, while doing what’s right for our members and communities.


How you create a culture of co-operation, which rewards individuals for trusting and supporting others.

Inspirational communicator

How you communicate concisely and engage others in discussions.

Endless inclusion

How committed you are to being as inclusive as possible in everything you do at Co-op.


From financial discounts to unique opportunities, there are lots of reasons to join Co-op.

Diverse colleagues who share the same values
Ethical & supportive employer
Work within & support your local community
Pension with up to 10% employer contribution
Flexible hours and 24 days’ holiday (rising to 30 with service)
Discounts across all of our businesses

Application process

At Co-op, we’re passionate about doing great work for the communities we trade in. That means having the right people, from all walks of life and backgrounds, in our team to serve them. Take a look below how to become one of us.

Applying for a job
Online assessment
Phone call
Your decision

Applying for a job You can apply for a job with us online. Unlike other jobs, we’re not looking at your experience and what you’ve done before, but only that you match our values as a business, and that you have the capability and the passion to do a great job. Don't have a CV? Our CV builder is here to help. It's a simple form you can complete on your desktop or mobile that lets you create a great CV in minutes.

Online assessment As part of your application you’ll need to complete an online assessment which will measure how well your behaviours, values and motivations match up to this role and our overall Co-op culture. It will take around 20 minutes to complete this assessment.

Phone call Once you’ve completed the assessment, if you’re successful and shortlisted for the next stage, you’ll get a phone call from one of our colleagues. We know how important it is for candidates to speak to a real person – to ask questions and be reassured of their application.

Interview If you pass your online assessment and short phone call, you’ll be asked to come to one of our stores for an interview.

We’ll send you an email for you to choose a date and time for your interview online – but if you can’t make it, don’t worry, you can provide the Hiring Manager times of when’s best for you. Before your interview, we’ll send you a really helpful guide on how best to prepare, so nothing on the day should surprise you, and most importantly what proof you need to bring to prove your right to work in the UK.

Your decision If you’re successful at your interview, you’ll receive a phone call from the hiring manager you met to talk about your job offer. If you accept, we’ll then send your offer online via an email. Before anything can be processed, we'll need you to accept this offer online. This will start your journey into our Co-op.

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