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  • Job ID: CRM39420

  • Salary: £12.55 per hour plus benefits

  • Hours per week: 18

  • Closing date: 25-11-2021

What you'll do

Your vision will transform communities across the country

We have a team of member pioneers working in the heart of their communities. As local people, they’re better placed to connect with their neighbours – and to understand what needs to happen to make a real difference. However, they still need guidance and leadership. As a member pioneer coordinator, you will manage a group of member pioneers and coach them on how to engage with their communities more effectively. You’ll educate them on the kind of activities, events and communications that will work in their different areas. As well as the social issues Co-op is focused on tackling. But, most of all, you will motivate them to passionately promote our values, like equality and solidarity, making sure no one is ever left behind. It’s not idealistic. It’s what we do.

Job Description

Home based covering Exeter, Devon 

You’ll need to live in or close to this community to apply

We’re looking for member pioneer co-ordinator working 18 hours a week, who can inspire teams of member pioneers to bring people together and make great things happen. We want to get local people talking about what matters most in their communities. And by bringing together Co-op members, colleagues and local causes to find new ways to co-operate, we know we can make a real difference to people’s lives.

As a member pioneer co-ordinator you’ll lead a team of member pioneers: planning and co-ordinating activity in local communities near you. We’ll look to you to make sure everything they do contributes to our community mission and objectives, ensuring we make the biggest impact possible across the UK by increasing co-operation. It’s a unique opportunity to make a difference where you live, supported by an organisation with nearly 70,000 colleagues.

What you’ll do

• inspire a team of member pioneers to deliver work that makes a difference
• provide coaching, development, guidance and troubleshooting to your team
• connect Co-op colleagues and businesses and help to build relationships with field teams
• organise and help to chair Co-op local forums, in your team
• organise and deliver a small number of community engagement events
• develop and support pioneers in delivering local community plans
• curate local plans and connect them up to regional and national activity
• report on the impact your team is making on local community wellbeing
• communicate the work of pioneers and its impact on communities using social media
• track and help manage your teams activity budget

This role would suit someone who has

• great organisational skills with some experience of leading or coordinating a team
• the ability to coach people and coordinate the activity of a team across different communities
• good basic tech skills (the ability to use a range of devices and social media channels)
• an inspirational and motivational communication style
• an understanding of our Co-op values and a genuine desire to make a difference
• the flexibility to work remotely across your area, travelling occasionally and attending meetings at times that suit your communities (you’ll need a driving licence)

Why Co-op?

As a member pioneer co-ordinator you’ll have the chance to support local communities, making a visible difference by encouraging people to work together. As a Co-op colleague you’ll also receive a competitive salary and a wide range of benefits including:

• discounts on all kinds of Co-op products and services
• a pension with up to 10% employer contributions

Building an inclusive work environment

We’re actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We want to build an inclusive environment, where everyone can develop to their full potential. We celebrate our differences, and recognise the importance of teams reflecting the communities they serve.

We can make adjustments to the interview process according to your needs. And we offer a flexible working environment so you can adjust your hours to suit your personal circumstances. You can find out more about Co-op people policies at

As part of your application you’ll need to complete an online assessment. It will take you around 12 minutes to complete this test.

Expand for full job description

Success profile

What makes a successful Member Pioneer Coordinator? Check out the top traits we're looking for and see if you have the right mix.

Building Relationships

How well you engage with others and establish trust.

Future focused

How you help others understand Co-op’s future plans and what makes us different.

Championing Co-op

How you inspire yourself and colleagues to live Co-op’s unique ways of working, while doing what’s right for our members and communities.


How you create a culture of co-operation, which rewards individuals for trusting and supporting others.

Developing others

How you take personal responsibility for the development of your colleagues, providing feedback and support to accelerate their potential growth.

Personal growth

How much you focus on developing your skills and capabilities to benefit yourself, your team and the wider community.


From financial discounts to unique opportunities, there are lots of reasons to join Co-op.

Diverse colleagues who share the same values
Ethical & supportive employer
Work within & support your local community
Pension with up to 10% employer contribution
Flexible hours and 24 days’ holiday (rising to 30 with service)
Discounts across all of our businesses

Application process

At Co-op, we’re passionate about doing great work for the communities we trade in. That means having the right people, from all walks of life and backgrounds, in our team to serve them. Take a look below how to become one of us.

Applying for a job
Online assessment
Phone call
Your decision

Applying for a job You can apply for a job with us online. Unlike other jobs, we’re not looking at your experience and what you’ve done before, but only that you match our values as a business, and that you have the capability and the passion to do a great job. Don't have a CV? Our CV builder is here to help. It's a simple form you can complete on your desktop or mobile that lets you create a great CV in minutes.

Online assessment As part of your application you’ll need to complete an online assessment which will measure how well your behaviours, values and motivations match up to this role and our overall Co-op culture. It will take around 20 minutes to complete this assessment.

Phone call Once you’ve completed the assessment, if you’re successful and shortlisted for the next stage, you’ll get a phone call from one of our colleagues. We know how important it is for candidates to speak to a real person – to ask questions and be reassured of their application.

Interview If you pass your online assessment and short phone call, you’ll be asked to come to one of our stores for an interview.

We’ll send you an email for you to choose a date and time for your interview online – but if you can’t make it, don’t worry, you can provide the Hiring Manager times of when’s best for you. Before your interview, we’ll send you a really helpful guide on how best to prepare, so nothing on the day should surprise you, and most importantly what proof you need to bring to prove your right to work in the UK.

Your decision If you’re successful at your interview, you’ll receive a phone call from the hiring manager you met to talk about your job offer. If you accept, we’ll then send your offer online via an email. Before anything can be processed, we'll need you to accept this offer online. This will start your journey into our Co-op.

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  • Community, Exeter, England, United KingdomRemove
  • Member Pioneer Coordinators, Exeter, England, United KingdomRemove