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Annabel's Story

Our funeral home is central to the community

In 2012, I began my career as an apprentice Funeral Director with the Co-op at the age of 20. Because I was so young when I started my job, families suffering the loss of a child have often found my age relatable. I can still remember how difficult my first infant funeral was and, supporting a different family each time, it doesn’t get much easier. 

I wanted to work as a Funeral Director from an early age. I had been touched by the work of a Funeral Directors whilst attending the funeral of a friend. I quizzed my parents afterward about the amazing work they do. As soon as I heard that Co-op had launched an apprentice scheme, I wanted to be part of their team as I knew that they were the UK’s leading funeral directors. I’m proud to say that I completed my apprenticeship six months after starting and was offered a full-time position as a Funeral Director.

Losing a child is utterly heartbreaking. Families deserve compassion and support from those around them, so it seems absolutely right to me that we don’t take a fee at a time like that. Seeing how touched parents are when we tell them we won’t be charging them for our special services is complete proof of that.*

Our funeral home is central to the community, so it’s our responsibility to show we understand and care and to encourage others to do the same. I’m really proud that other local businesses – including crematoriums and ministers – have joined us and started offering their services either free or at a reduced rate. 

Every day, my colleagues show the community that doing the right thing is more important than profit, and that makes me really proud. On top of that, seeing the community join us to make a difference, that’s the biggest reward.

Annabel Davies

Funeral Director

*All standard funeral costs are covered. Some exclusions apply.